End-to-end IT.
No gaps.

We act as the operating layer for modern, distributed companies. From daily support to SaaS optimization to global device logistics to incident response, we own the whole system. Need something that's not on the list? Just ask.

How we think about IT

Modern IT is not a collection of tools. It is an operating layer for your company. When it is fragmented across contractors, vendors, and tools, things break, risk increases, and growth slows down.

We design and manage IT as a cohesive system. Every layer supports the next. Every decision has an owner.

Strategic IT Leadership

A Director of IT. Without the C-suite salary.

You have outgrown 'winging it' on IT decisions. We own the roadmap, align technology to business goals, manage vendors, plan budgets, and show up to leadership meetings with a clear point of view.

✓ IT roadmapping aligned to business goals
✓ Multi year technology planning and scaling strategy
✓ Budget planning, forecasting, and cost optimization
✓ Vendor evaluation, negotiation, and management
✓ AI readiness and responsible adoption strategy
✓ Fractional IT leadership and interim coverage when you need stability
✓ Board ready reporting and quarterly reviews

Projects & Initiatives

Build it right. Then keep it right.

Some work goes beyond daily support. When you need to roll out new systems, migrate platforms, modernize identity, or untangle something complex, this is where we step in. We design it, implement it, and stay to run it.

✓ MDM configuration, deployment, and ongoing maintenance
✓ Identity providers, SAML, SSO, and access architecture
✓ Platform migrations such as Microsoft 365 to Google Workspace
✓ Tool selection and implementation for productivity systems and password managers
✓ Workflow automation including Jira and other PM platforms
✓ Practical, secure AI integration into real workflows
✓ Email deliverability and domain reputation improvement
✓ Complex and niche initiatives, from LISTSERV builds to stabilizing legacy systems

Daily Support & Operations

Support that actually feels supportive.

Built for remote, distributed teams. Message us in Slack, Teams, or email and get a real human in real time. No bots. No ticket black holes. No tiered handoffs.

✓ Real time support via Slack, Teams, or email
✓ Mac, Windows, and Linux support
✓ No tiered support runaround
✓ Proactive monitoring and pattern recognition
✓ In person support in Denver, NYC, Seattle, and Greensboro, with travel available

Compliance & GRC

SOC 2, HIPAA, and beyond. We get you audit-ready.

Compliance should not feel like a fire drill. We build the framework, implement the controls, manage the evidence, and guide you through every audit.

✓ SOC 2 Type I and Type II readiness
✓ HIPAA compliance management
✓ Evidence collection and documentation
✓ Ongoing compliance monitoring and maintenance

Onboarding & Offboarding

Every account provisioned. Every access revoked. Every time.

New hire starting Monday? Everything is ready before they open their laptop. Someone leaving Friday? Access removed, accounts closed, no loose ends.

✓ Day one ready device and account setup
✓ Manual or automated provisioning
✓ Access reviews and license management
✓ Secure offboarding with full audit trail

Device Management

We know where every laptop is. Do you?

We manage the full device lifecycle, from procurement to retirement. No spreadsheets. No last minute scrambling. Your team is global; your logistics should be too.

✓ Global device shipping and return logistics
✓ Procurement and configuration
✓ Apple Business Manager and automated enrollment
✓ Asset tracking and lifecycle management
✓ Warranty and repair coordination
✓ Secure inventory storage with worldwide fulfillment

Cybersecurity

Sleep better at night.

Security for distributed, SaaS-first companies is different. Identity is the perimeter. Devices are everywhere. Risk moves fast. We design a posture built for how modern teams actually work.

✓ Endpoint detection and response (EDR)
✓ Threat monitoring and incident response
✓ Identity and access hardening, including MFA and conditional access
✓ Zero trust architecture guidance
✓ SaaS security posture management and shadow IT visibility
✓ Phishing simulation and security awareness training
✓ Policy development and enforcement

Infrastructure

Cloud, warehouse, office. All of it.

Whether fully remote, hybrid, or operating physical locations, we design environments that are resilient, observable, and ready to scale.

✓ Network design, installation, and monitoring
✓ Cloud architecture and connectivity planning
✓ Office buildout planning and execution
✓ Warehouse redundancy and backup connectivity
✓ Conference room AV setup

Not sure what you need? That's fine.

We'll figure it out together. Book a 15-minute call and we'll map out exactly what FieldGuide looks like for your team.

Let's Talk

End-to-end IT.No gaps.