Stupid simple to get started.
Flexible enough to stay.

No required contracts you'll regret. No surprise invoices. Just like in everything else we do, we want to show up for you and meet you where you're at. We'll work with your budget, we'll work with your existing tools, and we won't force you into a one-size-fits-all model like our competitors.

How It Works

01

We meet your team.

A quick kickstart call to learn your stack, your pain points, and your goals. We get the logins to every tool you want us to manage and build a picture of your I.T. landscape.

02

We show up where you work.

We create a shared channel in Slack, Teams, or whatever your team uses. From that moment, we're your I.T. team: not a vendor, not a contractor, your team.

03

We handle everything and plan what's next.

Helpdesk today. Security audit next month. Board presentation next quarter. We're not just reacting; we're mapping the road ahead.

Pricing

Flexible by design. Clear by default.

Modern teams do not operate in straight lines. Headcount shifts. Hiring spikes happen. Audits appear. Growth accelerates. Your I.T. costs should flex with reality.

Pay As You Go

Pay for the work. Not per headcount.

Billed in 15-minute increments. No minimums. Access to our full team across all services. Instead of paying per employee regardless of usage, you pay for actual work performed. A warehouse associate and a senior engineer do not generate the same I.T. demand. Your billing reflects that.

  • → Hiring spike? It goes up.
  • → Audit push? It goes up.
  • → Quiet month? It goes right back down.
  • → Optional discounted rate after ~90 days
  • → You are never required to commit

Works well for

  • → Teams with varied technical needs
  • → Growing companies with fluctuating demand
  • → Leaders who value flexibility and operational efficiency

Per Person / Per Month

Predictable baseline coverage.

Some organizations prefer a steady monthly operating expense tied to headcount. This model is structured around ongoing support and monitoring, with a fixed monthly amount for day-to-day coverage and proactive tooling.

Larger projects are scoped separately, discounted, and approved in advance.

This approach works well when support demand is consistent and budgeting predictability is a priority.

This model works well for

  • → Mature environments with stable headcount
  • → Finance teams that prefer predictable budgeting
  • → Companies with fewer large spikes

Project & Initiative Work

Scoped clearly. Priced transparently.

No matter which structure you choose, we regularly support larger initiatives. These are scoped clearly and priced transparently in advance.

✓ Infrastructure upgrades
✓ Migrations
✓ IdP / SAML rollouts
✓ Audit and compliance pushes
✓ Large-scale cleanups
✓ Modernization projects

For Growth-Heavy Teams

✓ Flat-rate onboarding packages
✓ Predictable cost per new hire during hiring spikes

What You Get Regardless of Structure

Included with every engagement.

✓ Access to our full team, from daily support through strategic leadership
✓ Support via Slack, Teams, or email
✓ Proactive monitoring and preventative tooling
✓ Ongoing roadmap conversations
✓ Standard coverage: Mon–Fri, 8am EST to 6pm PST
✓ No long-term contract requirements

Optional Add-Ons

✓ 24/7 On-Call Coverage for urgent issues
✓ Device inventory storage, billed per device per month

"FieldGuide replaced fragmented I.T. contractors with one accountable team."

Beata Puncevic · Chief Growth and Technology Officer · Hemasource
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Other I.T. companies call it a discovery call.
We call it a conversation.

Let's Talk